Important information for doctors / pharmacists reporting adverse drug reactions in a pharmaceutical company function:
Please do not register for an individual ElViS profile. Contact the responsible administrator in your company.
Login to the eGov services are made via the eIAM User Administration (CH-LOGIN) page. Please follow the instructions until the last step (time required 10-15 minutes).
Short instructions CH-LOGIN and onboarding eGov-Services (PDF, 950 kB, 09.09.2019)Setting up CH-LOGIN and linking the user account with the applications (onboarding)
Short instructions CH-LOGIN and eMessage service (PDF, 1012 kB, 07.09.2019)Setting up CH-LOGIN and obtaining access to eMessage service
Customer service eGov Services:
Informatik Service Center Swissmedic (ISCS)
Hallerstrasse 7
3012 Berne
The following Swissmedic eGov Services (applications) will be available via the eIAM portal from September 2019:
User registration and management (assigning authorisations) will be via the eIAM portal (CH-LOGIN).
Self-registration and access to applications will be via the eIAM portal (CH-LOGIN)
Self-registration, user management and access to the reporting platform will be via the eIAM portal (CH-LOGIN).
