- Difficulty with use?
- Dangerous?
- Manufacturing defects?
- Insufficient efficacy?
- Unclear product information?
- Poor quality?
- Misleading advertising?
- Lack of details of the Swiss economic operators?
Then send Swissmedic all the relevant information via medical.devices@swissmedic.ch or to Swissmedic Medical Devices, Hallerstrasse 7, 3012 Bern:
- Description of the problem
- Images of device and packaging
- Documents such as instructions for use or delivery notes
Each report is prioritised according to the health risks and evaluated individually by our experts.